PLANNING PRINCIPLES
The old adage reminds us that "People don't plan to fail
but a lot of people do fail to plan." During a war, we find
a tank operator and a general. Which function is more important?
It is probably the general, at least in this sense. One can be
the best tank operator on the line, get out there everyday and
shoot off more rounds of ammunition and shoot them more
accurately than anyone else on the line, but if he is not
shooting at a target that makes any sense, then his whole day is
wasted. The general, through advanced planning, decides where the
tank operator ought to go and thereby increases his
"productivity".
A lot of people run their days like a tank operator without a
general. Awake in the morning, get dressed, off to work, grab the
first fire hose someone throws their way, get caught up
addressing the demands coming from the loudest voices shouting in
their direction, come home at night, sometimes beat and
exhausted, get rested, get up the next morning and repeat the
cycle. That is living life by accident. I encourage people to
live their lives on purpose.
I want each of us to be a general. And there's a war out there in
that either you are in control of your time or someone else is.
And the best way for us to be a general and in control of our own
time is doing effective Daily Planning every day.
Here's five nifty Planning Principles to help maximize your Daily
Planning
THE BIG HOLE IN YOUR DAY
We all have 24 hours in a day and 7 days in a week. And if you
multiply that out and my math is correct (I assume it is because
I've done this a few times), that gives us a total of 168 hours
per week. And the thing about time is that it can only be spent,
it cannot be saved. (Did you ever have
any time left over on Sunday night that you could lop on over to
the following week?)
And there are only two ways to spend time, spend it wisely, or,
well, not so wisely.
The average person is working in excess of 40 hours per week and
I have found that most people lose about 3 hours per day or 15
hours per week in a Black Hole that sucks away and consumes
better than a third of the quantity of time we have available to
be productive in our work.
The Hole? Needless interruptions.
Now an interruption is nothing more than an "unanticipated
event". (That's what makes it an interruption.) They come to
us in two ways, either in-person or via the telephone. (Telephone
would include all the electronic devices such as fax, email,
beepers, pagers, etc.)
Like everything we encounter, interruptions are both good and
bad. A lot of what you and I do on a daily basis is to address
the "good" interruptions, those that are
"crucial"
and "important". Indeed, a lot of what we are paid for
is to handle those "good" interruptions. Those are not
the concern.
What takes away from achieving higher levels of productivity are
the "bad" interruptions, those that have
"little" or "no" value".
Examples of "good" interruptions are when a
client or customer calls you to place an order, your boss stops
by to inform you that you will be getting the raise, or a
co-worker interrupts you at your desk to show you how to complete
a project in less time. These are all interruptions but they will
lead to enhanced results. They are "good", so very
good.
Examples of "bad" interruptions are when a co-worker
drops by to complain about the price of hay in Denmark (assuming
that you are not in that business) or some irrelevant,
uninteresting topic or a telephone solicitor reaches you at work
to try to sell you something you do not need or want.
Here are some interesting statistics. (Your actual mileage may
vary, but if you need something to compare yourself to.). On
average, we experience one interruption every 8 minutes or
approximately 6-7 per hour. In an 8-hour day, that totals around
50-60 interruptions in the day. The average interruption takes
approximately 5 minutes. (Some may take several hours or days;
others may only take a few seconds.) If you are receiving 50
interruptions in the day and each takes 5 minutes, that totals
250 minutes, or just over 4 hours out of 8, or about 50% of the
workday.
Now, if you we were to track and rate each interruption we
experience during the day, (let "A" = Crucial;
"B" = Important; "C" = Little Value; and
"D" = "No Value"), most people will discover
that only about 20% of their interruptions are of the
"A" and "B" variety and 80% are of the
"C" and "D" variety. (Maybe you will come out
better; I hope so.)
Finally, if you experience 250 minutes of interruptions in your
day and 80% are of the "C" and "D" variety,
having "Little" or "No Value", 80% of 250 is
200 minutes or just over 3 hours per day going down the drain
being consumed by interruptions that are not worthy of your time.
For most, there is a hole so big in their productive day that
they could drive a truck through it.
YOU JUST MIGHT BE A WORKAHOLIC
Many wonder what it takes to be a
workaholic. Now I'm not suggesting that being a workaholic is
either a good thing or a bad thing but maybe it's useful to
determine if we are. There is really no one thing that would make
one automatically qualify but, after twenty years as a full-time
Professional Speaker I have been able to unearth some of the
symptoms.
WORK RULES
When I was teaching Business Law full-time at Mercy College, I
would have seniors in my classes who were getting serious about
their futures and starting the interview process. I would let
them know that I had identified three important work rules to
help them shoot up the ladder of success in
record time and with great enthusiasm, they would ask that I
share these little pearls.
Here are the three work rules that not only college seniors, but
also any of us in the workplace can benefit from.
1. Show up. Well, certainly "show up". If you don't show up they don't pay you! But beyond that, always display an attitude that gives confidence to management that you probably are going to be around for the long term. Some people complain and grouse as a natural part of their personality and may mean nothing by it. But is that sends out a message that maybe you won't be here in a few months, it will adversely affect your future.
2. Show up on time. There is a "lateness acceptability factor" in our culture that says if you are late some of the time because of the weather, because of the traffic and then construction, or because of personal reasons, then it is "OK". We are all late some of the time. But, if you show up late "some of the time", it seems to me, you make yourself look "average", just like everyone else. What if you are someone who is on time, all the time? (There are a few of them out there! They're like Swiss watches, always on time, no matter what is going on.)
3. Show up prepared. The people you are competing with for
your raise, for your promotion, typically grouse and complain
about their job, the company, the people, etc., show up late some
of the time, and show up unprepared. Start your day the night
before by doing Daily Planning during
which you make up a list of all the things you "have
to" do but, more importantly, all the things you "want
to" do. Prioritize those items in order of their importance.
(A simple numeric system will work; put a "1" next to
the most important item, a "2" next to the second most
important
item, etc.). Do it the night before so that when you go to bed,
you go with a sense of certainty and control you would not
ordinarily experience and a sense of anticipation about your day
coming up. Then, the next morning, while others around you are
trying to figure out what they are going to
do for the day, not you, you planned it out the night before so
that you can hit the deck on both feet running and moving
forward.